Advice?

The Dell computer I use now is fine. I have another one that is a few years old and that I’d like to save (and there are files on there that I’d like to access). For the past few months, I haven’t been able to work it. It had a real bad spyware problem, so I went online and attempted to download a program to remove the spyware. The program crashed while I was downloading it; so I rebooted. But the computer never worked since then. It now turns on in "safe mode" and doesn’t launch Windows because the “registry file” is not found.

I am going to contact Dell, and maybe have some professional come over to see what they can do (if it’s worth it). Any solutions from my readers as to how to fix this?

[Update: After an hour on the phone to Dell in Bombay, India (!) the problem seems to be fixed. Although I lost all of the files on the hard-drive (damn Spyware!).